No.1 Tower Fan Brand*
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Frequently Asked Questions
Why is there no air coming out?
Please re-plug the power adapter. Then press the power button/remote control.
We recommend you check the air inlet/outlet and see if there are any obstacles and abnormal deformations.
Why is the tower fan not powerful?
Please switch the fan speed to a higher one.
Then switch to normal mode.
We recommend you clean the inlet grills and test the tower fan again.
How can I mute the prompt sound?
After power on, choose the normal mode, press and hold the mode button for 3-5 seconds. Should mute the prompt sound.
How does sleep mode work?
Usually, fan speed decreases every 30 minutes. Speed decreases by two levels at most and will remain constant if at level 1. The sound of the prompt will automatically turn off.
Why does the remote not work?
Please test by controlling the tower fan via the control panel.
Then replace the battery in the remote as instructed in the User Manual.
Note: Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.
