Product Support
Dreo Aircrisp Pro Max Air Fryer
Model: DR-KAF001
Keeping your kitchen neat and tidy is an ongoing challenge… which is where this multifunctional, powerful air fryer can help.
FAQs
How to adjust the temperature unit from Celsius to Fahrenheit
Mark the + and - buttons of the temperature first when the control panel of the air fryer is all on. Tap the power button. At this time, the air fryer becomes the standby state (the power button turns red, and the other function menus are no longer lit). Press the plus and minus keys at the same time for about 3 seconds. If you still encounter problems during the operation, please contact support@dreo.com and we can send you a specific operation video.
Why does the air fryer not turn on?
Ensure that the voltage and frequency are the same as required in the user manual. Make sure the air fryer is plugged in. Replace with another socket and plug in the power cord again. Release and push the baskets securely into the air fryer. Check the LED light on the panel is on when plugged in. Take a short video and send it to support@dreo.com if the issue still exists.
Why does the air fryer show the E1 code?
An open circuit in the temperature sensor. Take a short video and send it to support@dreo.com
Why does the air fryer show the E2 code?
A short circuit in the temperature monitor. Take a short video and send it to support@dreo.com
Why does the air fryer show the E3 code?
Overheat protection has been triggered, please let it cool down before turning it on again. Take a short video and send it to support@dreo.com
How to cancel the current function?
Tap once to shut down and tap again to restart. Then the function can be chosen again.
Why are the foods not completely cooked?
The basket is overfilled. Divide the food into smaller batches. Increase cooking temperature or time.
Why the temperature won’t go any higher?
Please check if the max temperature of the preset has been already chosen. Each preset has the highest temperature. Take a short video and send it to support@dreo.com
Why the temperature cannot reach 450°F?
KAF001: Only the broil and steak preset can be adjusted to 450°F.
A: KAF002: Only the steak preset can be adjusted to 450°F.
Why the touch control panel shows ""open""? (Only for DR-KAF001)
It is possible that the pushing force of the basket is too small, causing the control panel to sense that it is not closed. Please try to push the basket into the air fryer vigorously again. Take a short video and send it to support@dreo.com if the issue still exists.
Can I remove the silicone protectors when using the air fryer?
We recommend that do not remove the silicone protectors so that the plate will directly touch the bottom of the basket and cannot isolate the oil. Please rest assured to use, because silica gel is food grade. It is recommended that you remove the silicone after use so that you can clean the plate thoroughly.
Why does the air fryer not heat food?
Please check if there is the wind coming out from the air outlet at the back when the machine is working. If there is wind, the fan works normally. There may be a problem with the heating element. Please be careful not to get burned by the hot air. Please contact support@dreo.com if the issue still exists.
Download
DR-KAF001 User Manual
DR-KAF001 QSG
DR-KAF001 Cookbook