Product Support

Product Support

Dreo Arctic One

Dreo Arctic One

Model: DR-HAC002

Looking for a trip to Arctic without leaving your home? This is your go-to solution.

FAQs

Applicable to hung window with width between 25" and 36" (635mm - 930mm). The lower sash must allow for 14.5" of vertical clearance when open.

The pre-assembled design saves you 30% time on the installation. We recommend you prepare Phillips screwdriver, Scissors or knife, a pen, a level, and a ruler or tape measure to facilitate the installation.

This window air conditioner has been ENERGY STAR verified to run efficiently and save you 35% more than traditional window air conditioners thanks to its inverter technology.

This window air conditioner weighs 61.7 pounds so team lift is required for the handling.

After proper installation, condensate will not overflow during normal use. If the fan hits the built-up water and the sound annoys you, please remove the cap located at the back of the air conditioner to drain the water away.

This air conditioner comes with an automatic reminder which alerts on the display when it's time to clean the filter. The filter is removable and easy to clean. The cabinet can be cleaned with a cloth dampened in a solution of warm water and mild liquid soap.