Product Support

Product Support

Dreo Pilot Pro

Dreo Pilot Pro

Model: DR-HTF005

Majestic from every angle and formidable in every breeze.

FAQs

This tower fan will not function and cool like an air conditioner, but it keeps the air circulating and can pair with your AC unit for more energy-saving cooling.

The minimum noise level is about 25 dB. In rare situations, there might be abnormal noise due to mishandling during transit. If the fan is not running properly, please contact our customer support for warranty request.

Dreo products were shipped and stored in Amazon warehouses, and some of the cargos will be opened for inspection, during which some accessories might get lost. Please contact us and we will arrange the shipment of the missing item(s) in 3-5 days. We apologize for any inconvenience caused.

The battery is pre-installed on the remote control. Please check the remote control to see if the battery is inside.