Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
My fan won't turn on!
Make sure that the cord is connected to a powered outlet and the mains voltage corresponds with the voltage indicated on the fan.
My fan is shaky and wobbling!
1. Place the fan on a flat, level surface.2. Incorrect installation might also cause shakiness. Please refer to the
assembly instructions in page 3-4 . Note that the power cord must
be run through all rear keepers.
My fan is making vibration and noise!
1. Place the fan on a flat, level surface.2. Be sure not to insert anything into the air inlet and outlet.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h