Smart Air Conditioner AC515S | 12000BTU
Specifications
Capacity: 400 Cubic Feet
Cooling Power: 12000 British Thermal Units
Product Dimensions: 14.37D x 17.32W x 28.13H
Voltage: 120 Volts
Noise Level: 46 dB
Refrigerant: R-32
Power Source: Corded Electric
Floor Area: 350 Square Feet
What's in the box
1x Universal Window Kit & Hose
1x Remote Control
1x portable air conditioners
Frequently Asked Questions
What are the differences between AC515S and AC516S?
AC515S: 12,000 Btu/h (ASHRAE 128)
AC516S: 14,000 Btu/h (ASHRAE 128)
How do I connect my air conditioner to my mobile phone?
2. Enable Bluetooth on your mobile device and plug in your air conditioner.
3. Hold the Timer button.
(Tip: The WiFi icon for 5 seconds to start WiFi connection settings. will keep flashing while pairing.)
4. Tap +Add Device and select AC515S/AC516S.
5. Follow in-app instructions to complete the WiFi connection.
6. You're now ready to control the appliance on your app.
Are AC515S Twincool/dual-hose air conditioners?
Why isn't my Air Conditioner turning on?
2. Press the RESET button if the current device has tripped.
3. If the room temperature is lower than the set target temperature in Cool Mode, reset the temperature accordingly.
4. If you encounter the P1 protection code, it indicates that the water collection tray is full. Turn off your air conditioner, drain the water from the tray, and then restart the unit.
Why isn't my Air Conditioner cooling effectively?
2. Turn off the unit and clean the filter thoroughly.
3. Restart the unit and lower the set temperature to provide a cooler airflow.
4. Turn off the unit, disconnect the vent hose, check for blockage, and reconnect the vent hose.
Is this a heater as well?
Why is the Air Conditioner making noise and vibrating?
2. Turn off the unit and clean the filter.
Note: It's normal that the unit makes a gurgling sound which is caused by the flow of refrigerant inside the unit.
Can I put this in either a vertical or horizontal sliding window?
What is the range of window openings?
MAXIMUM:53" (134.6 cm)
MINIMUM: 18" (45 cm)
Is draining required during the cooling process?
What should I do if ice forms on the cooling coil behind the air outlet?
2. Check if the air filter is dirty. Clean the filter and switch the air conditioner to FAN-only mode.
Does this unit require a special wall outlet?
My remote control does not work. What should I do?
2. Ensure there are no obstructions between the remote and the unit. Point the remote directly at the LED display screen of the device.
3. Operate the remote control within a maximum distance of 26 feet from the unit, preferably at an angle of less than 45 degrees for optimal performance.
What's the length of the power cord?
Where can I get a replacement accessory (remote/hose/connector/screws etc.)?
Error codes E0/E1/E2 and Solution
If the error codes occur frequently, please contact our Customer support at 888-290-1688 (Mon-Fri 7:00 a.m.-7:00 p.m. PST) or email: Support@dreo.com.
Customer Reviews
This product is rated 5.0 of 5.0 stars.
It has received 13 reviews.
Customer Reviews
Portable AC unit AC515S = Black unit with black hose & black window extension panels is an awesome cooling unit!! Absolutely love the interface with both Alexa & Google, and it's own DREO app, making this AC unit a favorite. It is very quiet & super cools the room FAST. Only using as a cooling air conditioner and do not have a need for its heating/heater capacity. That said, I am very pleased with this Dreo purchase (on sale for July 4th) and it makes the 5th Dreo I own (prior Dreos are all Smart Fans). Dreo's Customer Service Team is VERY responsive and clear on steps to take for any issues....such a pleasure to email or text, & get a real human, real not canned wordage, quick email or text reply. Rather rare in today's customer service world. Dreo products are perfect for my needs = HAPPY DREO CUSTOMER!!
it works great one problem it turns by itself one s in a while
Very easy to set up, Quiet. Saved our day when painting today. Immediate cold air. Love all features. Love magnetic remote holder. This is my 5th Dreo product. All of them make like much easier.
Most 12,000 BTU portable AC unit's are good for cooling off around 500 sq. ft. This is where DREO stands above and apart. We use this portable in our downstairs family room because the heat here in the south is nothing to mess with. Our downstairs family room is difficult to cool in the summer without freezing everyone out upstairs so cost was the number one persuader for us to grab one of these. The unit does not take up much space, it operates very quietly downstairs, doesn't require us to run a drain line, and saves us a fortune when it comes to electricity here in the summer. Thanks DREO for making our summers a "DREAM" come true!
This is a pretty decent portable air conditioner. I got this one to replace our older one that stopped working. The build quality of this smart air conditioner is way better. Also this one has a few more features as well. Starting with one feature that this portable ac unit has that our old didn't have is smart capabilities. That is one of my favorite features. I'm not only able to control control it with the simple to use remote control but I'm also to control it with Alexa and my phone in the dreo app. Speaking of the app, it's very easy to navigate and easy to use. I'm able to set schedules and timers in the app. I'm also able to turn it on and off when I'm away from home in the app.
The installation process was so easy. It came with everything that I needed like hoses and the window kit.
It has several different features, the main feature and reason why I got it is for its cooling. I have it setup in my home studio because it getting really hot when I'm filming because of all of video lights and filming equipment. My home studio is basically a average size bedroom that I turned into my studio. It really does a good job at keeping my studio at a good comfortable temperature. Now instead of running my home central air system just to keep my studio cool, I just use this. To my surprise it really puts out a decent amount of cool air for where I'm using it.
So far it has been working great, and me and my wife was so impressed with it, that we decided to order another unit for our kitchen.
