If you're not 100% satisfied, you can return your undamaged product within 30 days for a full refund, no questions asked. For non-defective returns, the buyer is responsible for return shipping costs. Once your item arrives at our warehouse and passes inspection, we'll promptly process your product refund.
All new DREO products are protected by our reliable warranty, with coverage against material defects and workmanship for 12 months from the date of purchase (refurbished or second-hand products are not covered).
Create a store account to start earning DREO Points through various activities and purchases. Points can be redeemed for cash discounts at checkout. Use your savings on your next order! Please note, points expire 365 days after they're issued, and redeemed cash discounts expire in 30 days.
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I have been extremely pleased with my DREO 318S air conditioner. Living in the Southwest, reliable cooling is essential, and this unit has exceeded my expectations. It cools quickly, operates quietly, and is easy to control through the app. The setup process was straightforward, and the smart features make it convenient to adjust settings from anywhere in my home.
One of the things I appreciate most is its efficiency. It keeps my space comfortable without excessive noise, which is especially important when I’m working, reading, or sleeping. The design is sleek and modern, and it fits well into my living space without feeling bulky.
My experience has been so positive that I recently purchased a second DREO air conditioner. That alone says a lot about my confidence in the product. The quality, performance, and ease of use have made DREO a brand I trust and recommend to others.
I’m also excited to participate in the DREO Tester Program because I genuinely enjoy sharing honest feedback about products that work well. Based on my experience with the 318S, I would happily recommend it to anyone looking for an effective, reliable, and user-friendly air conditioner.
— Shannon C - DREO 318S Owner and Enthusiastic User
Looks sleek! i added it to the window in the photo later! it’s awesome 75 degrees is nice and cool.very happy with my purchase and trust dreo brand. I bought a mini heater from them during the winter, good customer care & reliable.
So far its been great! It feels like Antarctica in my room at night. It's quieter than most units, so that's nice as well! Also slightly smaller than my last one! The only thing i wish was different was where the vent is located. I wish that instead of it being on top, that is was on the front! Other than that i have zero complaints!
For a 1920's home without central AC, this unit is perfect for an upstairs bedroom or office. It is easy to set-up and cools very well. The app allows control from a distance, a very nice idea..
I absolutely love my portable Dreo Air Conditioner, it’s hands down the best purchase I’ve made all year. It’s made such a difference having it in my bedroom, my quality of rest has been so much better. No more waking up in the middle of the night in a puddle of sweat!
I really enjoy my air conditioner and your products; they keep my room nice and cool during the summer, and I love it already. I can’t wait to buy more products to use around my apartment.
A clear step above other brands of portable air conditioners - I have many. I bought this one for my office where I work one on one with clients, and I needed it to be relatively quiet. I’m very happy with it.
AC received quickly. Set up was straightforward. I tried it once to make sure it worked. Cooled my bedroom quickly. I will use it when needed during the warmer months.
Our central AC went out, and one end of the house would get uncomfortably hot in the afternoons, especially during the recent heat waves. The 318S, though a bit underpowered for our current use, lowered the temperature significantly. It runs pretty quietly, and I like not having to deal with condensation. Being able to control it from my phone and tablet is really convenient as well.
I do like the unit and it design. However it's cooling performance is not what I expected. The unit is in a room approx 14 ft x 14 ft. The unit is not able to cool the room below 77° to 80° given the Chicago heat that can hit the 90s. I don't think it can cool a larger room considering it struggles to cool a small, closed room so the air can be conditioned to stay cool, but the unit can't even do that. If this is not a factor of this unit, and it's just my defective one, then I would ask the company to look at my unit and inspect why this unit's performance is currently mediocre.
It’s the only air conditioner you should buy. It’s so quiet but powerful and well made! I ordered other brands that were cheaper and sent them back. Also customer service is great!
I really do like this air conditioner, it's definitely high quality and it works well; I just wish I could get the fan to run continuously when the a/c turns off for the white noise effect rather than the entire unit turning off when it reaches the desired temperature.
I love the Dreo series; it’s easy to use, has great functions, and works seamlessly with both the app and the remote. It keeps my room very cold with no noise, and the sleep mode is completely silent. While it’s a bit heavy, it’s still easy to move around. I can’t comment on its lifespan yet, but I got it over the summer and it’s still working perfectly in December.