If you're not 100% satisfied, you can return your undamaged product within 30 days for a full refund, no questions asked. For non-defective returns, the buyer is responsible for return shipping costs. Once your item arrives at our warehouse and passes inspection, we'll promptly process your product refund.
All new DREO products are protected by our reliable warranty, with coverage against material defects and workmanship for 12 months from the date of purchase (refurbished or second-hand products are not covered).
Create a store account to start earning DREO Points through various activities and purchases. Points can be redeemed for cash discounts at checkout. Use your savings on your next order! Please note, points expire 365 days after they're issued, and redeemed cash discounts expire in 30 days.
What do the malfunction codes on the LED display mean?
• E2 – Temperature sensor short circuit: Unplug it from the power source and contact Customer Support. • E1 – Temperature sensor open circuit: Unplug it from the power source and contact Customer Support. • FF – Overheat protection: Unplug and wait for it to cool down before plugging in again. • P4 – Tip-over protection: Place the heater back on a flat, level and stable surface.
Why won't my heater turn on?
1. Make sure the power cord is properly plugged into a powered electrical outlet. 2. If overheat protection has been activated, unplug the heater and let it cool down before plugging it back in, and remove any objects on or near it. 3. If no power is passing through the unit, check that your circuit breaker or fuse is working properly and that the heater is placed on a flat, even surface. 4. Make sure the set temperature is higher than the ambient temperature.
Why does my heater suddenly stop heating?
1. If the temperature exceeds the thermal cutoff threshold, turn off and unplug the unit, let it cool down, then plug it back into the outlet. 2. If the heater has tipped over, place it back on a flat, level and stable surface. 3. In ECO mode, the heater turns off automatically once the set temperature is reached — this is normal. If it turns off too frequently, raise the set temperature or switch to Power Heat mode.
Customer Reviews
5.0/ 5.0
This product is rated 5.0 of 5.0 stars. It has received 25 reviews.
Customer Reviews
Overall rating: 5.0 / 5 from 25 reviews.
This heater is absolutely incredible. Within minutes the chill is out of our living room. Our dog takes the best seat in the house to enjoy the warmth.
I love it. I was fortunate to get one because they are selling out. I placed in my living room and it kept the whole area warm on a low setting. We’ve had a few cold nights in the 30’s and it functioned wonderfully. The heater is also aesthetically appealing. I have gas heat, but this heater will save me money. Now I need a second one for my bedroom.
very good room heater turn it on in the am in the PNW for a couple of hours for comfort at 69 degrees, DB get up if it is kicking out in high output. Nice design wish it had more program on it and not so remote driven more like their wall units.
We have purchased from Dreo in the past. Decided to take a chance on the new 720 heater. It is great for the size room we have it in. Like the whole room heat so we all are warmer not just the one it's pointed at.
This is the fourth product I have purchased from DREO. I love this compact heater. It’s instant warmth exactly where I want it. It’s easy to move around and not big and heavy. I also purchased one of the other heaters and two fans.
The customer service is outstanding should you ever need them!! You can purchase with confidence. Stay warm everyone.
An amazing product, I have numerous Dreo products as I’m beyond impressed with their quality. This heats my room as needed, quickly and with a nice, gentle warmth on a chilly fall day. And more importantly, exceptional customer service. I needed to call and discuss my order, a shipping delay, and they clearly wanted to show they appreciate your budiness.. The support representative was professional and kind, demonstrating a ‘customer first’ mentality. They were prompt, effective, and efficient … I would easily and gladly spend more money with these folks. I am getting phenomenal products for a very reasonable price with support that’s simply somethin’ else.
I was skeptical. How can something that small really safely and cool to the touch work. I live in a houseboat. And insulation is not what it is known for. I saw this jewel in an email and decided to give it a try. 1200 square feet. It took the temp down a degree every 10 minutes. From 66 to 70. Outside temp was 43. I have bought a second one for the front enclosed deck . It works it’s quiet. The cats love it. I love it.
I have a home Radio Studio in my 3 season porch which during the winter is unheated at night and I use it so the temperature does not get too cold over night. It is quiet and affective in keeping me more comfortable during the daytime while recording my shows or just on-line.
I love my new Dreo heater. It heats an entire room quickly and evenly. I have it in my living room and coincidentally that room is the new favorite room for my kittens to lounge in. It hasn’t gotten too cold in the northeast yet but on these 40° nights, it’s working very well.
Fantastic heater! Ordered a second one. Compact and really heats up spaces quickly! Nice quality and very nice remote! Very aesthetically pleasing blending in with all styles. Highly recommend this heater. I love all of my Dreo products!!
It is definitely quiet of which I love. Heating is not fast for the whole room but I do notice that when the room does heat up and when you turn the heater off the heat stays in the room for a while as if the heater is off is still on.
The Dreo heater has an excellent concept and a very innovative design. I especially like the ability to switch between focused heating and whole-room heating. The unit is attractive, well-designed, and offers a unique approach to keeping a room comfortable.
Unfortunately, the remote control did not perform as well as I expected, and I was disappointed that the heater did not include Wi-Fi connectivity or compatibility with Google Home or Alexa.
On a positive note, I appreciate Dreo’s customer service team for listening to my concerns and ultimately providing a prepaid return shipping label. Their willingness to work toward a satisfactory resolution is appreciated.
I believe Dreo makes quality products, annd I own four other Dreo products, and I look forward to seeing future improvements, particularly the addition of smart-home features. I would certainly consider purchasing from Dreo again.