At DREO, we're always looking for ways to improve your experience, not just with our products, but also with how easily you can find information about them. To enhance clarity and consistency across our heater lineup, we've updated our product naming convention. This update is purely about clearer, more consistent labeling, not functionality.
If you've just bought a DREO heater and noticed the name looks different from what's shown online or in a user manual, relax—you've got the right one.
What to Expect During the Transition
For a brief period, you may still encounter a mix of old and new names in packaging, listings, or third-party platforms. Rest assured: no matter the label, the product functionality remains identical.
Quick Reference: Updated Heater Names
To assist you during this transition, here is a side-by-side overview of the updated naming structure:
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New Standard Names
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Previous Names
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DREO Ceramic Heater 316
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DREO Space Heater Atom 316
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DREO Ceramic Heater 317
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DREO Space Heater Solaris 317
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DREO Ceramic Heater 318
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DREO Atom SH318
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DREO Ceramic Heater 319
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DREO Solaris 319
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DREO Tower Heater 718
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DREO Space Heater Solaris 718
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What If You Own a Previously Named Heater?
If your current heater packaging displays the old model name, please rest assured that you have exactly the same high-performance heater you originally purchased. During this transitional period, you may encounter both naming formats across various channels. Regardless of the model label, all existing product documentation, warranties, and performance specifications remain accurate and unchanged.
For future reference, please use the new standardized model names when seeking product support, replacement parts, or information online.
Where to Find Help?
Our support team is always ready to help you find the right info. If you're unsure about your model or need updated materials, visit our website or reach out—we're just a click away.
A Note of Appreciation
While this change may appear minor, it represents a larger commitment to improving our customer experience. Clearer model naming means better product discoverability, faster service, and a more intuitive ownership journey. Thank you for choosing DREO.
